Choosing your snowboard requires two steps:
1. Define your level of snowboarding
2. Choose your preferred type of snowboarding
Once you’ve completed these two steps, you can use our selection tool and choose from snowboards that suit your needs. You can always contact us for advice by email or phone.
No. When buying a snowboard package, bindings are not mounted. Due to shipping constraints, snowboard bindings are best left unmounted until they reach you. Mounting snowboard bindings is a breeze and is seen by most snowboarders as part of the initiation ritual of snowboarding. You get enjoy the arrival of your snowboard following your purchase, as well as to understand all of the possible settings. Our consultants are, of course, available to help you with your setup.
Need advice: contact us by email or phone. All our advisors are trained to answer all your questions.
Snowboards are sold with a factory-standard wax. We recommend waxing the base before its first use. Our SnowUniverse ski technicians can prepare your equipment in-store before sending. You have a choice of waxing and sharpening done by our technicians in our workshop on the website. If you buy our preparation service when you purchase your snowboard, the tuning will be done before shipping. Good preparation and maintenance of equipment greatly increases the lifetime of your snowboard.
All items are guaranteed by the manufacturer. The warranty duration varies depending on the equipment. Warranty processing is done by us. If problems occur, please use our after-sales service form.
The first thing you can do to help reduce the environmental impact of skiing and snowboarding is to reduce the use of natural resources for the manufacture of alpine skis by using your equipment for longer by taking care to maintain it regularly. To keep your snowboard in great shape, wax it regularly during the season if the base is white and again at the end of the season to protect your base during summer. Regularly sharpening its edges restores your snowboard grip on hard snow. The plastic base usually recover well from rock scratches with base filler (p-tex) and smoothing. For more violent impacts that go deeper than the base, call a specialist to repair it as quickly as possible; avoid water getting inside the surface structure. A well-maintained snowboard will last longer.
Has your snowboard reached the end of its life? You can send it to us, and we’ll recycle your snowboard equipment in partnership with the waste reprocessing company Tri-Vallée.